Frequently Asked Questions

Do you have any questions about our services, solutions, products, or terms? We’ve collected the questions we encounter most often, and have answered them here for you. If you need any additional help, please contact our team.

FAQs

Get answers to your questions.

What industries are Time Data Sequel’s solutions designed for?

Our solutions are tailored to meet the needs of Africa’s construction, mining, and energy sectors. However, they are flexible and adaptable for use across other industries with demanding workforce management requirements.

Are Time Data Sequel’s solutions scalable for growing businesses?

Yes, our solutions are designed to grow with your business. Whether managing a single team or multiple locations, you can scale our systems to accommodate larger workforces or more complex requirements.

Do your solutions integrate with existing payroll and HR systems?

Absolutely. Our solutions integrate seamlessly with popular payroll and HR platforms, ensuring smooth data transfer and accurate reporting.

How does the cloud-based time and attendance system work?

Our cloud-based system automates time tracking, enabling you to monitor attendance in real time from anywhere. It provides accurate, up-to-date data that integrates seamlessly with payroll and scheduling tools.

Can we customize work schedules using your time and attendance solution?

Yes. Our software allows you to create and adjust schedules for teams, departments, or individual employees, making it easy to adapt to changing project needs or staff availability.

What happens if there is an internet outage?

Our systems are designed with backup functionality to ensure data is captured during outages. Once connectivity is restored, all data is synchronized seamlessly.

How does the job costing solution help manage budgets?

Our system tracks labor costs, material expenses, and other project-related expenses in real time. This allows you to monitor budgets, identify overspending, and optimize resource allocation to stay within financial limits.

Can the job costing solution handle multiple projects simultaneously?

Yes. The platform is equipped to manage multiple projects, providing detailed insights into expenses, resource usage, and timelines for each.

Does the job costing solution provide reports?

Yes, our solution includes customizable reports that help you analyze labor and project costs, track overtime, and identify cost-saving opportunities.

What types of biometric authentication are supported?

Our systems support facial recognition, fingerprint scanning, and iris recognition. These methods provide highly accurate and secure access control and attendance tracking.

Can I set different access levels for employees?

Yes. You can assign role-based access to specific areas or devices, ensuring employees have appropriate permissions based on their roles and schedules.

Is biometric data stored securely?

Absolutely. We use encrypted storage and strict access controls to protect biometric data, ensuring compliance with local data protection regulations.

Are your systems compliant with local labor laws and regulations?

Yes, our solutions are designed to meet local compliance standards, providing audit-ready data and secure storage for all workforce records.

How secure is the data stored in your systems?

Our systems use advanced encryption and role-based access control to ensure that sensitive data is secure and accessible only to authorized personnel.

Can your systems provide audit trails?

Yes, our solutions provide detailed audit trails, making it easy to track changes, monitor activity, and meet regulatory requirements.

What support is available during setup?

We provide hands-on assistance during setup, including training and resources to ensure a smooth implementation. Our support team is available to guide you through every step.

Is ongoing support included?

Yes. Our dedicated support team is available to help with troubleshooting, system updates, and any questions you may have after implementation.

Do you offer training for our team?

Yes. We offer comprehensive training sessions, user guides, and tutorials to empower your team to use the system effectively.

Need assistance? We’re here to help!

Can’t find what you’re looking for? Our team is ready to assist with any questions about our products or services. Whether you need detailed guides or expert advice, we’re just a message away.